The privacy of your data — and it is your data, not ours! — is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data. We promise we never sell your data: never have, never will.
This policy applies to all products/services provided and maintained by Penguindou.
What we collect and why
Our guiding principle is to collect only what we need. Here's what that means in practice:
Identity & access
When you contact us, we typically ask for identifying information such as your name, email address, and phone number. That’s just so we can send you updates or other essential information. We'll never sell your personal info to third parties, and we won't use your name or company in marketing statements without your permission either.
When you browse our marketing pages or applications, your browser automatically shares certain information such as which operating system and browser version you are using. We track that information, along with the pages you are visiting, page load timing, and which website referred you for statistical purposes like conversion rates and to test new designs. We sometimes track specific link clicks to help inform some design decisions.
Cookies and Do Not Track
We do use persistent first-party cookies to store certain preferences. A cookie is a piece of text stored by your browser to help it remember your login information, site preferences, and more. You can adjust cookie retention settings in your own browser. To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org
At this time, our sites and applications do not respond to Do Not Track beacons sent by browser plugins.
When you write Penguindou with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.
We also store any information you volunteer like surveys. Sometimes when we do customer interviews, we may ask for your permission to record the conversation for future reference or use. We only do so if you give your express consent.
When we access or share your information
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorized by law.
Your rights with respect to your information
You have the right to request correction of your personal information.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 10 years.
Google Adsense and the DoubleClick DART Cookie
This Policy may change from time to time and is available on our website.